COLLECT AND STORE DATA

We collect data from many different sources. The data differs in type (e.g. on- and off-street), formats and transfer methods. The data comes from a multitude of vendors.

ETL-PROCESSING

Once data is securely stored, it is transformed into our vendor-independent datamodel. All along the way, data quality controls are in place.

REPORTING AND ANALYSIS

Valuable information is accessible through our online reporting tool. More in-depth analyses are available on demand.

ISAE 3402 CERTIFIED

Quality is guaranteed. Monit is certified according to the assurance standard ISAE 3402 type I. This means that an external auditor approved the system and controls as used in Monit's operations.

ABOUT US

Cities become Smart Cities. The Digital Economy is upon us. Data is collected from a wide range of sources. Bringing parking related data together for operational and managerial purposes has been our goal for the past ten years. Looking into the future there are many exciting challenges ahead.

This diversity of data combined with basically no standards for data exchange either in format or manner of data transfer provides a challenge.

So, can it be done? Gathering all this data in a single database, transform the data into information and gain valuable insight?

With a dedicated team of IT specialists and parking consultants Monit has developed methodologies and software to process such a wide variety of data sources. The methodology itself is based on ETL (Extraction, Transformation, Load), a process which is well developed and understood in the IT industry. Standardization and data quality controls are essential aspects of this process.

Extracting and storing the data by itself is a means, not a goal. For the growing number of customers small and big collections of data are analyzed. Customized reports range from operational, financial audit to management information.

OUR PRODUCTS

PARKING MONITOR

Your parking facilities welcomes thousands of visitors every day. Do you store the related data? And do you extract valuable information from the data?

The volume of parking data is growing exponentially. An increasing number of 'smart' systems are able to register where, when and for how long customers use a parking space, as well as register their preferred payment method. This potentially valuable data is stored in your systems, but can you access it to help streamline your operations, improve revenues and enhance user experiences?

See what you’ve got and get what you see

Now Monit offers you full and easy access to your valuable parking data with our Parking Monitor. This tool – designed by Monit – gives you an at-a-glance overview of the performance of your parking facilities. What’s more, you can fine-tune management information to fit the categories and level of detail you require.

How it works

Monit collects data from different sources (supplier independent) in a single database that you can then access to find the information you require. It’s that easy! Use the data to find out exactly where you can improve parking services or facilities. Or maybe you’d like to know more about the impact of a car park’s actual occupancy rate, or downtime, or a shift of revenues? Monit’s Parking Monitor shows you the direct effects of any change or disruption in your operations.

Get the answer you need

Whether you have a specific question regarding a single car park or are looking to get an overview of all your operations, the Parking Monitor adapts data to fit your requirements. The Parking Monitor collects and sifts through all relevant data to give you the information you are looking for.

INCIDENT MANAGER

Real time information gathered from multiple sources and systems is key to keeping your parking operations run smoothly. System or apparatus downtime means such information is not available 24/7.

That’s why Monit developed Incident Manager. Minimize downtime and maximize your revenues: Incident Manager sends alerts or warnings to the right man in the right place. So that your systems stay up and running.

Minimize downtime

Incident Manager is an online multi-platform tool that provides centralized operation and control of your systems. You benefit from real-time hands-on control thanks to the inter-connectivity between car park facilities, systems and suppliers. Set up the system so that the right person gets the right information, system access or editing rights. Alert notifications, warnings and fast analytics and status reports are generated immediately. Streamline communications when you use Incident Manager as a communication platform between operators, service departments and car park assistants.

Monitor and respond instantly

Incident Manager is a not-to-be-missed tool if you’re looking to minimize downtime of your systems. No need for an operator or technician to be on site. Incident Manager pinpoints where an incident has occurred. Or else, using the user-friendly interface, your car park assistant can report an incident on his smartphone, tablet or computer. Incident reports are then automatically forwarded to the operator and service department, who can then identify the exact location of the incident. Communications regarding incidents are streamlined so that your operations – even if they comprise multiple facilities and shift workers – are run efficiently.

3 reasons to choose Incident Manager

  • Brings together information from multiple locations, systems, suppliers and more.
  • Easy and secure reporting of incidents that can be accessed for active action by authorized persons.
  • Draw up and export reports to Excel from your computer, smartphone or tablet.

PARKING MANAGEMENT FOR MUNICIPALITIES

Occupancy management

Municipalities need to balance the parking availability between visitors, commuters and residents to make sure the city is accessible for each and every one. This should be the case on regular days, but also when events are taking place in the city.

With Monit you have the tools needed to get insights in parking activity in your parking area and take action by adjusting the municipal parking policy where necessary. With the available data Monit can help you with:

  • The historic and current occupancy and ways to optimize the occupancy.
  • Show you the effects of changing parking tariffs or permit borders changes.
  • Help to monitor off-street occupancy with the help of scan car data.
  • Show you the shift in payment method: from display machines to mobile app payments.
  • The use of charging stations for electric vehicles and see where new charging stations need to be placed.
  • The costs of giving away free parking hours to attract more customers in certain shopping areas.

Operational management

At the operation side it is necessary to balance the costs with the operational activities. Think of the costs and activities needed to manage the parking enforcements or to management the pay and display machines or EV charging stations. This management has become increasingly difficult in the last 10 year, because of the introduction of scan cars, EV charging stations, more mobile payment apps.

Monit can also help on the operational side:

  • We have built a special visualisation tool to optimize the number (and location) of the pay and display machines.
  • We can do reconciliation between the pay and display machines, mobile app revenue, money collectors and what ends up in your bank account.
  • We monitor how often pay and display machines break down, which can result in lost revenue. E.g. breakdowns might lead to manually opened barriers so that cars can leave the parking garage without having to pay.
  • We monitor when and where fines are given out and also see whether or not these fines are appealed. If so, it could be that signs on the street are unclear, or that people can’t find the pay and display machine.

PARKING MANAGEMENT FOR INVESTORS AND OPERATORS

Occupancy management

As an investor / operator of (many) parking spaces it is vital to know if the utilisation is properly managed. Monit can help you get quick and easy access to information regarding these parking spaces. We already have most connections to parking applications of different vendors. This helps to easily establish connections to new parking garages and extract and transform the data into a clearly arranged dashboard and (monthly) Excel reports. Some insights that we give using our tooling are:

  • What is my occupancy by parking subscription type per garage (across multiple parking solution vendors)? This will provide insight in the usage of a parking garage by different groups of users.
  • How often do cars leave the parking garage without a monetary charge? How often is there an outage of pay and display machines? Does this lead to a loss of income?
  • How long does the average car stay and how often does it return? This will also provide insight in the usage of a parking garage by different groups of users.
  • How are charging stations for electric vehicles used? This is very interesting because we expect a considerable growth of electric vehicles in the upcoming years.
  • What payment methods (or channels) are used? With the rise of mobile apps / in car apps this is also very interesting.
  • We also do reconciliation on the detailed transaction level for auditing purposes.
For the operations of the garages we can also offer the INCIDENT MANAGER to register all the malfunctions and maintenance tasks.

References

Monit provides services for municipalities, real estate investors, supermarkets, hospitals and many more. Get in touch with our satisfied clients to hear their success stories.

Within the parking area of the municipality of Zwolle, parking equipment from a number of different suppliers is used, both for on- and offstreet. These suppliers each have their own reporting system in which different definitions are used.

With the Parking Monitor, the data from all these sources is brought together to form a uniform overview. This makes it easier to make the right comparisons. In addition, it saves a lot of time in collecting and organizing the data and the Parking Monitor ensures that we can now focus much more on analyzing content.

- Hans Schoolderman, Zwolle City

The increasing need for detailed information about the behavior of parkers was the direct reason for us to use the Parking Monitor. Monit reads all parking transactions from car parks, pay- and display machines and mobile parking and gives us a tailor-made report based on these data.

In addition, an open data portal has been realized in collaboration with Monit, with which everyone can view all parking transactions that have taken place in Arnhem since January 2014. For example, trend analyzes can be made or the information can be used in relation to other data sources.

- Hans ten Barge, Arnhem City

We have been using the Parking Monitor for quite some time now. The Parking Monitor ensures that management information is easily and simply available. The information is based on different data sources.

We use the management information for operational cases, for management and for policy advice.

- Dennis Bruin, Leiden City

Within the parking area of the municipality of Zwolle, parking equipment from a number of different suppliers is used, both for on- and offstreet. These suppliers each have their own reporting system in which different definitions are used.

With the Parking Monitor, the data from all these sources is brought together to form a uniform overview. This makes it easier to make the right comparisons. In addition, it saves a lot of time in collecting and organizing the data and the Parking Monitor ensures that we can now focus much more on analyzing content.

- Hans Schoolderman, Zwolle City

The increasing need for detailed information about the behavior of parkers was the direct reason for us to use the Parking Monitor. Monit reads all parking transactions from car parks, pay- and display machines and mobile parking and gives us a tailor-made report based on these data.

In addition, an open data portal has been realized in collaboration with Monit, with which everyone can view all parking transactions that have taken place in Arnhem since January 2014. For example, trend analyzes can be made or the information can be used in relation to other data sources.

- Hans ten Barge, Arnhem City

We have been using the Parking Monitor for quite some time now. The Parking Monitor ensures that management information is easily and simply available. The information is based on different data sources.

We use the management information for operational cases, for management and for policy advice.

- Dennis Bruin, Leiden City

Contact

Interested to find out what Monit can do for you? Send us an e-mail, call us or fill out the form below and we’ll contact you as soon as possible.

OFFICE

Nieuwstraat 4
2266 AD
Leidschendam
The Netherlands


KVK Netherlands: 73382140

PHONE

+31 (0)850 656 919

EMAIL

info@monitdata.com
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